What a great find Helen (a.k.a. The Cat Butler) was. Our 3 cats were looked after so well, you could tell Helen was a cat person from the second the cats met her, there was so much trust. Helen sent us video updates each day we were away and also ensured the house was safe and secure. Having someone come to the house instead of using a cattery takes away so much stress for me and the cats, I'd recommend The Cat Butler to anyone who needs their cats looking after whilst away. Additionally, The Cat Butler uses a great online system which makes it so easy to arrange and book. Can't wait to use again for our next holiday.
Emma - Owner of Geoff, Wally & Lenny
Helen offers a great service, spending lots of time with our cat who is 19 & needs medication twice a day. The cattery we previously used closed at short notice and Helen was able to step in to help us out. Helen will be our go-to for cat care from now on. The service also offers peace of mind that the house is being checked on while you’re away.
Sian - Owner of Masie Moo
We are so grateful to Helen, or auntie Helen as the fur babies know her now. We had to go abroad at short notice for a family emergency and Helen was able to step in with only 3 days notice. She came for the client visit and showed a lot of professionalism. It felt strange as it was our first time leaving our 3 cats behind (usually a family member would stay with them) . But we were quickly reassured when we received lovely videos, photos and updates after each visit. It's difficult to describe how much Helen's presence made our time away less stressful. We felt that we could contact her at any point if something came up (like missing our return flight). For the last 5 years, we've rarely gone away together as a couple but now I feel that it's something we can start planning a bit more. I would not hesitate to book Helen again. She is the perfect Cat Butler and her love for cats is so pure.
Aurore - Owner of Othello, Rivka & Tilly-Mint
Once again, top class service from Helen! This is the third time we have booked Helen to look after our beautiful Muffin. As always Helen cared for her like she was her own, sending us daily video/pic updates to let us know how things were going. This really does give us the confidence to go away now and not worry. Thanks Helen, Muffin can’t wait till next time!
Lauren - Owner of Muffin
Mint was in very safe hands with Helen, couldn’t be more happy with her service. Very professional and caring and Mint loves having her to look after her! Video updates daily made our holiday as we knew she was being looked after, getting quality time with Helen. Thank you and will have no hesitation booking her in for our next trip.
Josephine - Owner of Mint
Helen was excellent, sent videos and photos of my cat receiving extended cuddle sessions, she even brought her grooming kit one day and gave him a grooming session. My cat was happy and relaxed when I got back, will definitely use Helen again
Karen - Owner of Obi
What can I say, Helen went above and beyond for us! She looked after our cat Muffin as if she were her own, nothing was too much trouble! Helen visited us and explained everything beforehand which is a great part of the service. This gave us a chance to meet, show her where everything was and also gave Muffin and Helen a chance to get to know each other before we went away.
Helen was extremely friendly and professional and her love for cats really shone through. We were worried about leaving Muffin for the first time but Helen really put us at ease and gave us the confidence to go on holiday. The added bonus of the website portal really helped and could be updated with all the important details about Muffin and our home anytime for Helen to view.
Whilst away, Helen sent us daily updates, photos and videos. They were a lovely way to see how much fun Muffin (and Helen) was having. Muffin played more with Helen than she ever has with us! This is testament to how comfortable Helen made Muffin feel.
A massive plus to this service was that Muffin was able to stay in her own home, where she is happy and most comfortable. Helen also made sure our home was secure and even put the bins out for us - an added bonus! We could not recommend Helen highly enough, we will certainly be booking her every time we go away now. We have already and will continue to recommend her to everyone. It’s lovely to see someone love and care for your cat as much as you do! Thank you Helen, you did a purrfect job!
Lauren - Owner of Muffin
Fantastic service updates daily on our cat Mint. Helen was very professional and we couldn’t have asked for more, really felt like she was in great hands and made our holiday so much more relaxing knowing she was being so well looked after. Thank you!
Jo - Owner of Mint